Privacy Policy

This Privacy Policy outlines how GrowTheVine.com (referred to as the “Site” or “we”) collects, uses, and discloses Personal Information when you visit or make a purchase from the Site.

Contact
For additional questions, further information about our privacy practices, or to make a complaint, please reach out to us via email at info@hizerouk.com or by mail at the following address:

Unit 29 Metro Business Centre, Kangley Bridge Road, London SE26 5BW

Collecting Personal Information
When you visit the Site, we collect information about your device, interactions with the Site, and details required for processing purchases. Additional information may be collected when you contact us for customer support. “Personal Information” in this policy refers to any information about an identifiable individual. See below for the types of Personal Information collected and the purposes.

Device information
– Purpose: To load the Site accurately, perform analytics, and optimize Site usage.
– Source: Collected automatically through cookies, log files, web beacons, or pixels.
– Disclosure: Shared with our processor Fast Hosts.
– Personal Information: Version of web browser, IP address, time zone, cookie information, viewed sites or products, search terms, and Site interaction.

Order information
– Purpose: To provide products or services, fulfil contracts, process payments, arrange shipping, and offer customer support.
– Source: Collected directly from you.
– Disclosure: Shared with our processor Fast Host and other relevant vendors.
– Personal Information: Name, billing address, shipping address, payment information, email address, and phone number.

Customer support information
– Purpose: To provide customer support.
– Source: Collected directly from you.
– Disclosure: Shared with relevant vendors for customer support.
– Personal Information: [Insert any additional information collected]

**Minors**
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you believe your child has provided Personal Information, please contact us for deletion.

Sharing Personal Information
We share Personal Information with service providers to fulfil contracts and provide services. Examples include:

Behavioural Advertising
We use Personal Information for targeted advertisements or marketing communications. Opt-out information is available through links such as:

Facebook: [https://www.facebook.com/settings/?tab=ads](https://www.facebook.com/settings/?tab=ads)
Google: [https://www.google.com/settings/ads/anonymous](https://www.google.com/settings/ads/anonymous)

Using Personal Information
We use Personal Information to provide services, including offering products for sale, processing payments, and sending updates on products, services, and offers.

Lawful Basis
For residents of the European Economic Area (EEA), processing of personal information is based on:

– Your consent
– Performance of the contract between you and the Site
– Compliance with legal obligations
– Protection of vital interests
– Task carried out in the public interest
– Legitimate interests, not overriding fundamental rights

Retention
We retain Personal Information for our records unless requested for erasure. Refer to the ‘Your Rights’ section for erasure information.

Automatic Decision-Making
Residents of the EEA can object to automated decision-making. We DO NOT engage in automated decision-making affecting you legally or significantly.

Selling Personal Information
We do not sell any Personal Information.

Your Rights
– GDPR: Access, portability, correction, update, or erasure of Personal Information. Contact us for exercising these rights.

Cookies
Cookies enhance your browsing experience. Visit [www.allaboutcookies.org](http://www.allaboutcookies.org) for information on managing cookies.

Do Not Track
We do not alter data practices based on “Do Not Track” signals due to inconsistent industry standards.

Changes
This Privacy Policy may be updated for operational, legal, or regulatory reasons. Check the “Last updated” date.

Complaints
For complaints, contact us via email or mail. If unsatisfied, lodge a complaint with the relevant data protection authority.